Privacy & Policy

At Choose Royal LLC, your privacy is important to us. We are committed to protecting the personal information that you share with us when using our website, services, and communications. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data remains safe.

By using our website or services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Identification Information: Name, email address, phone number, company details, and mailing address provided through forms or communication.
  • Business Information: Truck type, fleet details, and service requirements shared when requesting dispatch services.
  • Technical Information: IP address, browser type, device type, operating system, and location data (collected through analytics and cookies).
  • Usage Data: Information on how you interact with our website, such as visited pages, time spent, and clicks.

2. How We Use Your Information

We use your personal and business information to:

  • Provide dispatch services and coordinate loads.
  • Communicate with you regarding services, updates, and support.
  • Negotiate freight rates on your behalf.
  • Manage billing, invoices, and payment processing.
  • Improve our website’s functionality and user experience.
  • Comply with legal requirements and business regulations.

3. Sharing of Information

We value your trust and do not sell, trade, or rent your personal information to third parties. However, we may share information with:

  • Trusted Service Providers: Partners who help us deliver services (e.g., payment processors, IT support).
  • Brokers and Shippers: Only when necessary for booking loads or completing dispatch operations.
  • Legal Authorities: If required by law, regulation, or court order.

4. Data Storage & Security

We implement strict administrative, technical, and physical safeguards to protect your data. This includes encryption, secure servers, and restricted access. While we do our best to protect your data, please note that no system is 100% secure.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Analyze website performance.
  • Personalize user experience.
  • Monitor traffic and usage patterns.

You may disable cookies in your browser settings at any time, but this may affect website functionality.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your personal information.
  • Request deletion of your information, subject to business and legal requirements.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at: Alexhales@chooseroyalllc.com

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before sharing personal data.

8. Children’s Privacy

Our services are intended for trucking professionals and businesses. We do not knowingly collect personal information from children under 18. If we discover such data has been collected, we will delete it immediately.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

10. International Users

While Choose Royal LLC operates in the United States, users from other regions may access our website. By providing your data, you consent to its transfer and storage in the USA.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

📍 Choose Royal LLC
100 24TH ST W #4767
Billings, MT 59102-4771, USA

📞 Phone: (607) 300-5696
📧 Email: Alexhales@chooseroyalllc.com